Friday, 18 June 2010

win-win situation

Sometimes a phone call works better than an email.

When you have spent a lot of time waiting for someone to respond to your email, they are aware that they have kept you waiting and are feeling bad about it. When you approach them with a possibility of having a telephonic conversation, you give them a chance to rectify their mistake and respond to you.

The client wants you to work and as consultants you want to work; but a small nudge on the wrong side would mean the death of a project that could have shaped beautifully! Turn everything into a win-win situation.

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